Refund Policy

Refund and Cancellation Policy

At Anibox.in, we are committed to providing you with the best shopping experience. Please review our refund and cancellation policy to understand your rights and our obligations.

Order Cancellations

• Orders can be canceled within 24 hours of placing them for a full refund.
• If the order has already been processed or shipped, cancellation is no longer possible.

To cancel your order, please contact us immediately

Returns and Refunds

We accept returns for items that meet the following conditions:

1. The item is unused and in its original packaging.
2. The return request is made within 7 days of delivery.

Steps to Request a Return

1. Contact us with your order details and reason for the return.
2. Once approved, securely pack the item and ship it to the return address provided by us.
3. Upon receiving and inspecting the item, we will process your refund within 5-7 business days.

Refund Method

• Refunds will be issued to the original payment method.
• For COD orders, refunds will be processed via bank transfer after verifying your account details.

Non-Refundable Items

• Customized or personalized items.
• Items on sale or clearance.
• Damaged items caused by misuse or improper handling.

Damaged or Defective Products

If you receive a damaged or defective product:

• Notify us within 48 hours of delivery.
• Provide clear photos of the product and packaging for verification.
• We will arrange a replacement or issue a full refund, including return shipping costs.