Return Policy

Return Policy

Eligibility for Returns

• The request to return the Items must be made within 1 day from the date of delivery.
• To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging.

Non-Returnable Items

• Customized or personalized items.
• Items purchased on sale or clearance.
• Items damaged due to misuse, improper handling, or wear and tear.

Return Process

• To initiate a return, please contact our customer support team at support @Anibox.in or call us at 7006333370 with your order number and the reason for the return.
• Our team will guide you through the return process and provide you with a return shipping address.

Shipping Costs:

• Customers are responsible for paying the return shipping costs unless the item was damaged or incorrect.
• Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Refund Process

• Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed within 5-7 business days and issued to the original payment method.
• For COD orders, refunds will be processed via bank transfer after verifying your account details.

Damaged or Defective Items

If the product delivered is damaged, defective, or incorrect:

• Notify us within 48 hours of receiving the item.
• Provide clear photos of the product and packaging for verification.
• We will arrange a replacement or issue a full refund, including return shipping costs.

Exchanges:

• We only replace items if they are defective or damaged. If you need to exchange an item, please contact us at support @Anibox.in.

Changes to the Policy:

• Anibox.in reserves the right to modify or update this return policy at any time. Customers are advised to review the policy regularly.

For any queries related to returns, please contact our customer support team.