HELP

Short answers for shopping on https://anibox.in. For a specific order, WhatsApp 96826 43770 or email anibox221@gmail.com.

How do I order?

Add pieces to your bag and pay with Razorpay at checkout. Website checkout is prepaid delivery only. We do not take cash on delivery on the site.

How long does shipping take?

In-stock items are usually packed in 1–3 business days after payment. Transit across India is typically 4–10 business days after dispatch. Read the shipping policy.

How do I track an order?

After dispatch we share tracking on phone, WhatsApp, or email. Keep your number reachable for the courier.

Can I cancel or return?

Website orders can be cancelled before dispatch. After delivery, damaged or wrong items are covered in the cancellation and refund policy. We do not reverse a Razorpay payment from this page — support handles that case by case.

Do you charge GST extra at checkout?

The total you pay at Razorpay is the amount shown on the product and in your bag. Receipts may show a tax breakdown if GST is enabled on the shop copy. We do not invent a GSTIN on invoices.

I bought in store. Where is my bill?

Counter sales are taken on the till and get a GST-style 58mm receipt you can save or share. Those tickets use simple numbers like 1001. Website orders use the same number series after payment.

How do I save pieces for later?

Tap the heart on a product. Saved items stay on this device under Saved.

How do I contact you?

Phone / WhatsApp 96826 43770. Email anibox221@gmail.com. Registered office: 2nd Floor, City Mall, Residency Road, Srinagar, Jammu and Kashmir 190001, India.